Distance Education & NC-SARA Student Complaints  

Graduate America is approved to participate in the National Council for State Authorization Reciprocity Agreements (NC-SARA). Students residing outside of Texas while enrolled in an online or distance education program should first follow Graduate America’s internal Grievance Policy to seek resolution.

If the issue is not resolved after following the institutional process, the student may contact:

Texas Higher Education Coordinating Board (SARA Portal Entity)
PO Box 12788, Austin, TX 78711
(512) 427-6101 • www.highered.texas.gov

Information about the NC-SARA student complaint process and participating state contacts is available at:
👉 www.nc-sara.org/sara-student-complaints-0

Note: NC-SARA reviews only distance education complaints that involve allegations of non-compliance with SARA standards or institutional obligations. NC-SARA does not resolve individual grade disputes or student conduct matters.